Īre you using the correct Legal Business Name? For more information on where your notifications are sent, please reference this support article. Please note that the e-mail listed under “Business Contact” is our primary mode of contacting merchants, so please make sure that this contact and your "Customer Service" contact are both listed correctly. All information entered here should be accurate and up-to-date. Review information under “Business Info”įrom the “Profile” page, navigate to the Business Info tab. See our support article " Error - Can't Save "Payment Info" for further instructions.ĥ. If you are experiencing an error when attempting to save your payment info, Please also make sure your "Accounts Receivable Email" is listed properly all payment and invoice reports will be sent to this email address. These banking details should also correspond with the Legal Business Name listed on your account. Merchants must input valid, US-based banking information. Enter banking details under “Payments”įrom the “Profile” page, navigate to the Payments tab. If you have questions about state taxes on Groupon Goods Marketplace, please review our Marketplace Tax FAQ.Ĥ. Questions about state taxes on Goods Marketplace? If you have an existing AvaTax account, you will want to link your account instead, by clicking "Link my Avalara Tax account to Gateway." From here you will be directed to submit your Account ID, License Key, and Company Code.įor more information on setting up or linking an AvaTax account in Gateway, please review our Setting up Avalara AvaTax.
This AvaTax account is offered free-of-charge, and must be created in order to activate your Gateway account. You will then receive an e-mail from Avalara with password instructions for your new Avalara account. You may then check the box and click submit. From here, scroll to the bottom of the page and read through the Avalara terms and conditions. Set up or link an Avalara AvaTax account under ”Taxes”įrom the “Profile” page, navigate to the Taxes tab. Once you’ve logged into Gateway, all merchants must go to the “Profile” page (found on the left-hand navigation bar) and complete all required sections.ģ. If you are having trouble, you should open a ticket with our support team.
You can reset your password at any time by going to the Gateway portal, then navigating to the Forgot Password link.
Until these steps are fully completed, merchants will not be able to list products or fulfill orders on Groupon Goods Marketplace. This Account Creation Checklist provides step-by-step instructions, tips, and trouble-shooting for activating your new Gateway account. Walk-through, Tips & Troubleshooting to set up your new merchant account
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